Refund policy

Return & Refund Policy

At [Your Brand Name], we strive to offer our customers the best shopping experience. Our dedicated product team ensures high-quality standards by carefully selecting and inspecting each item before it is shipped to you.

We Accept Returns If:

  1. You received a damaged product.

  2. You received a completely different product from what you ordered.

Note: To be eligible for a return, a complete parcel opening video is required as proof.

How to Request a Return:

If your order qualifies for a return, please raise a return request through one of the following methods:

  • Log in to your account and submit a return request.

  • Contact our customer support on WhatsApp at +91 87338 88550.

Once your return request is received, our support team will contact you for verification.

Return Process:

  1. After your return request is approved, you must send the item to our warehouse via any courier service or India Post.

  2. Share the tracking slip with us on our registered WhatsApp number.

Return Address:

B-119, Reshma Row House, Magob, Parvat Patiya, Surat, Gujarat, 395010

Refund Process:

  • Once we receive the returned product in our warehouse and verify its condition, we will initiate a refund via bank transfer or UPI.

  • Refunds usually reflect in your bank account within 3–7 working days.

Important Notes:

  • Return request must be made within 48 hours of receiving the product.

  • The product must be unused and in its original condition.

  • We only refund the product amount. Return shipping charges paid by the customer are non-refundable.

  • Returns will not be accepted after 48 hours of delivery.

Cancellation Policy

You can cancel your order before it has been shipped:

  • Log in to your account and click on the "Cancel Order" option next to the respective order number.

  • If the order is canceled before shipping, we will issue a full refund.

Refund Policy

  • When returning a product, always keep a receipt or proof of shipment (physical or digital). We require this in case of a lost return shipment.

  • Refunds are processed within 4–7 days after the product is received at our warehouse.

  • Refunds are issued via Bank Transfer or UPI.